Custom Vinyl Lettering Review #6543: Personalization of my billiards cue case.

My lettering that I ordered was supposed to be my first and second initials and my last name "J.C. AMEN", in bone style lettering. When it arrived the top horizontal piece in the letter "E" was completely missing. The rest was in tact, tho, so I used scissors and cut out a piece of the paper that the rest of the lettering was attached to in the shape/size of the missing piece and glued it to the cue case. It looks ok, but I was dissapointed that I had to improvise at all.