Review for: Boat Lettering


07-17-2014

Eric C. Rohrbaugh North Great River, L.I., New York

When looking for easy to apply and easy to order stick-on lettering for my project on the internet, I came across your company. It was easy, and fun even, to try the different type styles and set the custom size I needed so it fit exactly where I needed it to fit on my motorcycle. They came to my home quickly. Well, the first side I messed up by not thinking it out first and crinkled the letter “A”. The other side went on perfect after I learned from my mistake. I left the lettering on the bike, but eventually removed it as the crinkled letter was bugging me. After a week or two, I decided it really wanted the name on the motorcycle. Being everything was picked out custom and I did not write any of that information down, I thought all was lost and “good luck” trying to replicate it. Well, I called to see if you could find my order and redo it. I was expecting to pay the fee once again, without issue, and, to my surprise, even though I did not apply it correctly, your company still had my information for the lettering on file and sent me a replacement set at no charge to me, even the shipping was gratis! I was floored! You simply do not expect this sort of top grain service today from anybody, yet, here at Do It Yourself Lettering, Inc., that is exactly what you did. I’m an older guy and a former business owner and understand the power of “Word of Mouth” advertising. My company enjoyed the same phenomena for a decade before we recently sold it. It is a powerful tool. . . It is “Old School” and I love it! I would tell anyone looking for easy to apply lettering with a company who uses good quality materials in manufacturing their wears should definitely looking into Do It Yourself Lettering, Inc. . . . . You folks get it!